Medical Services

Panacea Meridian Hospitals offers specialized medical services including but not limited to Cardiology, Dental Care, Diabetic Management, Neurology, Dermatology, General Surgery, and Urology. All treatments are provided by qualified medical professionals following established medical protocols.

Appointment and Consultation

Patients must schedule appointments via our website, app, phone, or in person.Emergency services are provided 24/7, subject to availability. Consultation timings and doctor availability may change without prior notice and Patients must provide accurate and complete health information during consultations.

Medical Records and Confidentiality

We maintain the confidentiality of your personal health information as per applicable laws.Medical records are accessible to the patient and the attending doctors only unless written consent is provided for third-party access.

Payments and Billing

• Charges for consultations, diagnostics, surgeries, and procedures must be paid as per the hospital’s pricing policy.

• We accept cash, UPI, debit/credit cards, and health insurance (subject to tie-ups).

• Invoices and receipts will be provided for all payments.

• Any discrepancy in billing must be reported within 7 days.

Insurance and Third-Party Payment

• Patients availing insurance must present valid documents before or during admission.

• Approval from the insurance provider is required before treatment begins, wherever applicable.

• Panacea Meridian Hospitals is not responsible for any rejection or shortfall in insurance claims.

Treatment Disclaimer

• Treatment outcomes vary based on individual health conditions andthe hospital does not guarantee specific results from treatments or surgeries.Patients are encouraged to follow prescribed post-treatment care for effective recovery.

Patient Responsibilities

• Cooperate with doctors and hospital staff.

• Follow all pre-treatment and post-treatment instructions and Inform to the hospital of any adverse reactions or changes in condition.

Usage of Hospital Facilities

• Hospital property must be used responsibly and the damages caused to hospital assets by patients or their attendants may result in penalties.

• Unauthorized photography or videography within hospital premises is strictly prohibited.

Cancellations and Refunds

• Appointment cancellations must be informed at least 24 hours in advance.

• Refunds for pre-paid services are subject to hospital refund policy and management approval.

Website and Digital Services

• Our website and patient portal provide information and online services which must not be used for emergency medical needs.

• All content is for informational purposes and not a substitute for professional consultation.

Amendments

Panacea Meridian Hospitals reserves the right to change these terms and conditions at any time without prior notice. Updated terms will be posted on our official website.